SAUD, Imad Hussein. Human resource management practices and their impact on applying etiquette according to the service flower model: Questionnaire research of a sample of managers working in four-star hotels in Baghdad city. Tikrit Journal of Administrative and Economic Sciences, [S. l.], v. 17, n. 54, 1, p. 330–347, 2021. DOI: 10.25130/tjaes.17.54.1.20. Disponível em: https://www.tjaes.org/index.php/tjaes/article/view/1600. Acesso em: 26 jul. 2026.