Madhloom, H.M.K.A.-S. and Ali Abdul Hassan deli 2025. The complementary relationship between organizational flexibility and the quality of services provided and their role in achieving the effectiveness of customer E-behavior: A survey study of a sample of administrative leaders in: Rashid Bank, Zafaraniya branch, and Rafidain Bank, Technology Institute branch. Tikrit Journal of Administrative and Economic Sciences. 21, 70, part 2 (Jun. 2025), 187–201. DOI:https://doi.org/10.25130/tjaes.21.70.2.10.