ABDULAH, Mazin Namin. Knowledge management processes as a tool to achieve quality banking service/Analytical study in Rafidain and Rasheed Banks in Salah al-Din Governorate. Tikrit Journal of Administrative and Economic Sciences, [S. l.], v. 16, n. 52, 1, p. 269–283, 2020. DOI: 10.25130/tjaes.16.52.1.15. Disponível em: https://www.tjaes.org/ojs/index.php/tjaes/article/view/1767. Acesso em: 7 mar. 2026.