Ahmed, Hudefa Haithem, and Farid M. Qawasmeh. “Knowledge Management and Their Impact on Achieving Principles of Total Quality Management Applied Study in Jordan Telecom Companies”. Tikrit Journal of Administrative and Economic Sciences 17, no. 54, 2 (June 30, 2021): 134–159. Accessed March 7, 2026. https://www.tjaes.org/ojs/index.php/tjaes/article/view/1618.