Banking Productivity Changes an d Employees Development in The Iraqi Banking System/A Case Study of Private Banks
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Abstract
The study aims to measure the relationship between the changes in the total productivity of private banks in Iraq and the development of their employees. Considering that human capital is one of the most important elements of production in the banking system, and the development of the bank's performance depends largely on the quality and productivity of its employees. The sample consisted of (15) private banks for the period (2014-2018), using the data envelopment analysis (DEA) method to obtain the Malmquist index to measure the total productivity of the sample banks in the first stage. In the second stage, then using (Panel Data) for (75) observation, for measure the relationship between the Malmquist productivity index and its main components as dependent variables, and the employee development index, which represents both local and external training and the level of education for employees as independent variables. The study produced several results, the most important of which is that the total productivity of the sample banks fluctuated during the study period, as well as the absence of a relationship between productivity changes of the sample banks and the indicator of employee development in the same banks.
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