The impact of digital maturity on smart knowledge management A field study in Korek Telecom Company
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Abstract
Through this research, we seek to demonstrate the impact of digital maturity on smart knowledge management at Korek Telecom Company. digital culture) and the dimensions of smart knowledge management represented by (initiative, development, appointment, sustainability), and a set of main and sub-hypotheses emerged from that scheme, which were tested using a set of statistical methods to process the data obtained through the answers of the respondents in the company Cork, the research sample on the questionnaire.
Korek Telecom Company (the company's headquarters in Erbil governorate) was chosen as a field for the study. Moreover, selecting the leaders in that company as a sample population, and the size of the sample was determined by using the intentional sampling method by focusing on the leaders in the company, as (110) questionnaires were distributed and (95) forms were retrieved. (86%), valid for analysis and conducting the required tests, from By using the statistical package program (SPSS).
The study reached a set of conclusions, the most important of which is the quality of the impact of digital maturity in its dimensions (digital strategy, digital market, digital operations, and digital culture) in smart knowledge management at Korek Telecom Company. The results of the diagnosis of the digital maturity variable showed the importance of this variable for the respondents, depending on the percentage of agreement in the Korek Company, the research sample. Then digital operations, and finally the digital market.
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