The reality of applying the electronic governance principles: A survey study in a Sample from Iraqi banks governmental
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Abstract
The study aims at describing and identifying the electronic governance principles. It was tested at the Iraqi banks represented by Al-Rafidain bank branches group, the central Iraqi bank, agricultural and, industrialbank. On a simple including (269) person holding various administrative positions with the scientific qualification (Diploma and above) Where (350) forms were distributed, and (296) were returned. The researcher has used the questionnaire as a main method in data collection and the personal interviews as well. The study also tried to test certain hypotheses in relation to adopting the electronic governance principles in Iraqi banks. To answer the research questions related to the problem of the study and to manipulate the data collectedcertain statistical methods have been usedsuch as (to reach the aimsattempted to recognize the scope of the organizational identification effect implying (emotional, cognitive and evaluative) which is regarded as an independent variable in the application of the electronic governance principles as a dependent variable represented by (mean, the Standard deviation, Shapiro-Wilk). The results obtained show that there is a variation in the level of applying the electronic governance principles in the stated banks which means that the results confirmed the hypotheses. Depending on the results, the current study has come up with some recommendations and the most prominent is to interest in theelectronic governance principles by the banks and the field results also show a variation in the principles thus if the banks wish to to achieve the benefit from the services provided to all beneficiaries, they have to lay programs and steps which ensure thattheelectronic governance principlesshould be applied perfectly.
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