اولاً. المصادر العربية:

العبادي، ه. ف، (2014)، دراسة العلاقة بين رأس المال البشري ورأس المال الاجتماعي بحث استطلاعي لآراء عينة من التدريسيين في جامعة الكوفة. AL GHAREE for Economics and Administration Sciences, 10(31).

https://www.iasj.net/iasj/article/97032

بيصار، ع. ا، (2017)، دور الاستثمار في رأس المال البشري في تحقيق الأداء المتميز للمنظمات الاقتصادية بولاية المسيلة، مجلة العلوم الاقتصادية والتسيير والعلوم التجارية، 10(17)، 176–190.

حاوشين، بشير، لحيلح، والطيب، (2014)، الاستثمار في رأس المال البشري ودوره في تحقيق إستراتيجية التميز.

شعبان، ر. ع، (2011)، راس المال الفكري ودوره في تحقيق الميزة التنافسية لشركة الاتصالات الخلوية الفلسطينية جوال.

شمس الدين، ف. ي، (2021)، أثر مكونات رأس المال الفكري في أبعاد المنظمة المتعلمة دراسة تحليلية الآراء الملكات التدريسية في كلية الإدارة والاقتصاد/جامعة دهوك. 17(54).

عطية، م. ع، (2015)، الجودة الشاملة والمنهج. مدونة زيد الخيكاني للكتب التربوية. https://www.zaid-alwan3204.com/2021/09/blog-post_27.html

ثانياً. المصادر الأجنبية:

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Al karaawi, M. I. hamood, Al obeidi, A. A., & Zuhairi, M. A. kareem M., (2020), Human Capital and Their Affect in Service Quality Dimensions. 232–236.

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Beltrán-Martín, I., Roca-Puig, V., Escrig-Tena, A., & Bou-Llusar, J. C., (2008), Human resource flexibility as a mediating variable between high performance work systems and performance. Journal of Management, 34(5), 1009–1044.

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Cordeiro, A. L. A. O., Fernandes, J. D., Mauricio, M. D. A. L. L. D., Silva, R. M. de O., Barros, C. S. M. A. de, & Romano, C. M. C., (2017), Human capital in the nursing management of hospitals. Revista Da Escola de Enfermagem Da USP, 51, e03232. https://doi.org/10.1590/S1980-220X2016030203232

Goodarzi, M. R., Goodarzi, A., & Goodarzi, E., (2016), The Role of Human Capital Development and Innovation in Healthcare organizations of Markazi Province in Iran. Health Management & Information Science, 3(1), 20–25.

Groff, T., & Jones, T., (2003), Introduction to Knowledge Management. Routledge. https://doi.org/10.4324/9780080495781

Iacovidou, M., Gibbs, P., & Zopiatis, A., (2009), An Exploratory Use of the Stakeholder Approach to Defining and Measuring Quality: The Case of a Cypriot Higher Education Institution. 15(2), 147–165. https://doi.org/13538320902995774

Kabene, S. M., Orchard, C., Howard, J. M., Soriano, M. A., & Leduc, R., (2006), The importance of human resources management in health care: A global context. Human Resources for Health, 4(1), 20. https://doi.org/10.1186/1478-4491-4-20

Ken Lee, K. H., Matthew Austin, J., & Pronovost, P. J., (2016), Developing a Measure of Value in Health Care. Value in Health, 19(4), 323–325. https://doi.org/10.1016/j.jval.2014.12.009

Kenton, W., (2022), Human Capital Definition: Types, Examples, and Relationship to the Economy. Investopedia. https://www.investopedia.com/terms/h/humancapital.asp

Khatri, N., Gupta, V., & Varma, A., (2017), The Relationship Between HR Capabilities and Quality of Patient Care: The Mediating Role of Proactive Work Behaviors. Human Resource Management, 56(4), 673–691. https://doi.org/10.1002/hrm.21794

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Li, Y., Song, Y., Wamg, J., & Li, C., (2019), Intellectual Capital, Knowledge Sharing, and Innovation Performance: Evidence from the Chinese Construction Industry. 11(9). https://doi.org/su11092713

Likert, R., Roslow, S., & Murphy, G., (1934), A simple and reliable method of scoring the Thurstone attitude scales. The Journal of Social Psychology, 5, 228–238. https://doi.org/10.1080/00224545.1934.9919450

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Peppard, J., & Rylander, A., (2001), Using an intellectual capital perspective to design and implement a growth strategy: The case of APiON. European Management Journal, 19(5), 510–525. https://doi.org/10.1016/S0263-2373(01)00065-2

Perkins, L. (n.d.). 7 Ways to Improve Healthcare Human Capital Management. Retrieved March 27, (2023), from https://www.corporatescreening.com/blog/7-ways-to-improve-healthcare-human-capital-management

Rao, K. D., Peters, D. H., & Bandeen-Roche, K., (2006), Towards patient-centered health services in India—A scale to measure patient perceptions of quality. International Journal for Quality in Health Care, 18(6), 414–421.

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