اولاً. المصادر العربية

البطمة، سامية، وعدوان، يوسف، (2007)، سبل تفعيل دور النقابات العمالية في صياغة السياسات العامة، معيد أبحاث السياسات الاقتصادية الفلسطيني، ماس ا رام الله.

النسور، عبد الحكيم عبد الله، (2009)، الأداء التنافسي لشركات صناعة الأدوية الأردنية في ظل الانفتاح الاقتصادي، اطروحة دكتوراه غير منشورة، كلية والاقتصاد، جامعة تشرين، سوريا.

القحطاني، فيصل بن محمد مطلق الخنفري، (2010)، الادارة الاستراتيجية لتحسين القدرة التنافسية للشركات وفقا لمعايير الاداء الاستراتيجي وادارة الجودة الشاملة "، رسالة ماجستير غير منشورة، كلية ادارة الاعمال، الجامعة الدولية البريطانية.

ثانياً. المصادر الأجنبية:

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Clarke & Manwaring, Nita,Tony. (2011). Rethinking voice for sustainable business success'.

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Balakrishnan, C, Masthan, D, (2013), Impact of Internal Communication on Employee Engagement – A Study at Delhi International Airport, International Journal of Scientific and Research Publications, Vol. 3, No. 8, pp.1- 13.

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