The extent of applying quality standards in maintenance operations and their impact on reducing electrical energy losses / A survey study in the General Company for Electricity Distribution in the North, Nineveh Center Distribution Branch
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Abstract
The study sought to determine the impact of the quality of maintenance operations in reducing electrical energy losses in the Nineveh Center Electricity Distribution Branch of the General Company for the Distribution of Electricity in the North; as the study relied in determining its variables on the quality of maintenance operations as an independent variable and electrical energy losses as a dependent variable; as the exploratory visits conducted by the researchers, which coincided with a number of interviews with the heads of departments, divisions and workers in the Nineveh Center Electricity Branch, indicated an increase in the levels of electrical energy losses in its technical and non-technical aspects, i.e. administrative, and one of the main indicators that established this conviction is the large difference between the energy received and the energy sold, specifically the billed energy that consumers pay for. The conceptual framework was crystallized by reviewing previous research efforts related to the study variables. A hypothetical diagram was developed that reflects the nature of the correlation and influence relationships, and four main hypotheses were formulated to be tested in the Nineveh Center Electricity Distribution Branch, using the ready-made program (Spss Ver-26) (Amos Ver-24), with the aim of diagnosing the relationship between the study variables. The researchers adopted the descriptive analytical approach in presenting the theoretical foundations, and the quantitative application to support the results of the study that were reached by the researcher adopting a set of tools in collecting data and information represented by the questionnaire form, in addition to personal interviews and field visits. A sample consisting of (287) respondents was identified, and quantitative data on maintenance operations and electrical energy losses that we obtained from the branch records were adopted,
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