Soft leadership and its role in promoting organizational integrity: An analytical study of the opinions of a sample of employees at Rafidain Bank in Najaf Governorate
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Abstract
This study aims to examine the role of soft leadership in promoting organizational integrity by analyzing the views of a sample of employees at Al-Rafidain Bank in its three branches (Muslim Bin Aqeel, Hayy Al-Amir, and Hayy Aden) in Najaf Governorate. The significance of the research lies in highlighting soft leadership as an effective approach to building an organizational environment governed by adherence to ethical values and standards, thereby contributing to the improvement of banking performance and enhancing the effectiveness of teamwork.
The study employed the descriptive-analytical method to address the research problem, and a questionnaire was used as the primary tool for data collection. The instrument was designed to measure the three dimensions of soft leadership (vision, communication, and emotional intelligence) and the five dimensions of organizational integrity (trust, forgiveness, integrity, social optimism, and compassion). The research population consisted of 173 employees across the three branches, while a random sample of 120 employees was selected to ensure accurate representation of the targeted population.
The statistical analysis revealed a significant relationship between the dimensions of soft leadership and organizational integrity, indicating that leaders who employ soft leadership practices exert a positive influence on employees’ behaviors and foster an ethical climate that supports vision and communication within the bank.
The originality of the study lies in its focus on soft leadership as a relatively novel approach within the Iraqi banking sector, and its integration with the concept of organizational integrity to provide a conceptual and practical framework that may contribute to the development of local administrative practices. Furthermore, the study offers practical value by linking its findings to the real-world context of the governmental banking sector in Najaf, making it a valuable reference for future research.
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